Privacy
& Cookies

Cookie Declaration for SANA

Last updated: Nov 22 2025

At SANA, we value your privacy and are committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Declaration explains what cookies are, how we use them, and how you can manage your preferences, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.

1. What Are Cookies?

Cookies are small data files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve functionality, and analyze site performance to enhance your experience.

Cookies may collect information such as:

  • Your device type and browser
  • Pages you visit and time spent on the site
  • General location (e.g., city or region)
  • How you arrived at our website (e.g., via search or link)

This information is typically non-identifiable and used only to improve our services.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are required for our website to function properly. They enable features like page navigation, secure areas, and online booking functionality.
You cannot disable these cookies through our website.

Examples:

  • Session cookies to maintain your booking progress
  • Security cookies to protect form submissions
b. Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve our design, layout, and content. All information collected is aggregated and anonymous.

Example:

  • Google Analytics (used to track site traffic and performance)

If you prefer not to be tracked by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

c. Functionality Cookies

These cookies allow us to remember your preferences, such as location or service type, to provide a more personalized browsing experience.

Examples:

  • Remembering your selected spa service category
  • Saving your contact details for future bookings
d. Marketing & Social Media Cookies

We may use these cookies to measure the effectiveness of our advertising campaigns or to show you relevant offers. Social media integrations (like Facebook, Instagram, or YouTube) may also use cookies to track engagement with embedded content.

Examples:

  • Meta (Facebook) Pixel
  • Google Ads Conversion Tracking

You can choose to disable these cookies through your browser settings or by adjusting your privacy preferences below.

3. Managing Your Cookie Preferences

You can manage your cookie settings directly in your browser. Most browsers allow you to:

  • Delete existing cookies
  • Block cookies from specific sites
  • Refuse all cookies

Please note that disabling essential cookies may impact how some parts of the website function (for example, our booking form or login area).

For detailed instructions, visit your browser’s help section:

4. Third-Party Cookies

Some cookies may come from third parties who provide services on our website, such as analytics tools or embedded social media content. These third parties have their own privacy policies governing how they collect and use information.

We encourage you to review their policies for more details.

5. Updates to This Cookie Declaration

We may update this Cookie Declaration from time to time to reflect changes in our practices or to comply with new legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

6. Contact Us

If you have any questions about our use of cookies or how we handle personal information, please contact us.
Email: hello@sanasana.ca
Address: 211 Geary Ave. Toronto, Ontario M6H 2C1